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2026-03-15·7 min read
7 RCM KPIs Every Practice Should Track
By Maria Lopez, RCM Operations Director
Clean claim rate measures how often claims pass payer edits on first submission. Target: above 95%.
Days in AR tracks how long revenue sits uncollected. Benchmark against specialty peers, not generic industry averages.
Denial rate should be tracked as a percentage of claims submitted, not dollars—dollar-weighted views hide volume problems.
Net collection rate, AR over 90 days, cost to collect, and payer mix trends round out a complete RCM dashboard.
Review these KPIs monthly with your billing partner. Data without action is just reporting.